Frequently Asked Questions

By participating in our surveys, you can earn a wide range of premium rewards from top brands. These include gift cards, vouchers, product samples, exclusive merchandise, and more. Every reward is carefully selected to ensure it genuinely reflects the value of your time and insights.

We partner exclusively with reputable brands and retailers. Every reward offered through our platform is vetted by our team for quality and value. We only offer rewards we'd be happy to receive ourselves — no filler items or cheap giveaways.

Many of our surveys give you the option to select from different reward categories based on your personal preferences. Whether you prefer shopping vouchers, digital gift cards, or product samples, we aim to personalize the reward experience for every member.

Participation is simple: choose a survey that interests you and answer questions about your opinions and preferences. Our surveys are intuitive and work on all devices — from smartphones to desktop computers. After completing a survey, you'll immediately receive information about your reward eligibility. Most surveys take just 5–10 minutes to complete.

You can participate in as many different surveys as you like. Each individual survey can only be completed once per person to ensure result quality. We regularly publish new surveys across various topics, so there's always a new opportunity to earn rewards. Registered members are automatically notified about new surveys that match their interests.

Not at all! We offer surveys for all backgrounds and experience levels. Your honest perspective is what matters most — whether you're a first-time participant or a seasoned survey taker. Each survey clearly indicates the target audience it's designed for.

Data protection is our top priority. All information is secured with state-of-the-art encryption technology and stored on secure servers. We operate on the principle of data minimisation and only collect information that is relevant to the specific survey. Your personal data is never shared with third parties without your explicit consent.

No — your survey responses are always anonymised before analysis. For market research and product development purposes, we use only aggregated data that cannot be traced back to individual participants. Your contact details are only linked to your responses for the purpose of reward delivery and are dissociated afterwards.

We believe in full transparency and control over your data. You can view what information we hold about you at any time and request corrections or complete deletion. Simply contact us directly and we'll handle your request promptly.

Where a prize draw is involved, winners are selected through a transparent, computer-assisted random process. Every completed survey entry receives a unique participation number, and all participants have an equal chance. For surveys with guaranteed rewards, all eligible participants receive their reward automatically.

Reward notifications are typically sent within 48 hours of completing a survey via the email address you provided. Be sure to check your spam folder if you haven't received anything within three business days. For larger prize draws, we may also contact you by phone.

Digital rewards (gift cards, vouchers) are delivered directly to your email inbox. Physical items are dispatched via trusted delivery partners. You'll receive a tracking number so you can follow the status of your delivery. Average delivery time is 5–7 business days.